Results Chain Architect

# INTEGRATED TERMS OF REFERENCE: STRATEGIC RBM SYNTHESIS ## 1. Strategic Context and Intervention Logic ### 1.1 National Vision The Kingdom of Cambodia aims to transition to an upper-middle-income country by 2030 and a high-income country by 2050. Achieving this requires a robust human capital base, specifically in Science, Technology, Engineering, and Mathematics (STEM). The **STEP UP** project is the primary vehicle for this transformation in Upper Secondary Education (USE). ### 1.2 The Problem Statement Current planning and management capabilities within the Ministry of Education, Youth and Sport (MoEYS) are constrained by the lack of timely, accurate, and comprehensive data. Existing systems are fragmented, preventing the holistic analysis required to optimize teacher deployment, resource allocation, and student performance monitoring. ### 1.3 The RBM Solution This assignment (Ref No.: CS-09) is not merely an IT procurement; it is a capacity-building intervention. The deployment of **OpenEMIS** is the mechanism to achieve the Outcome of **"Strengthened institutional capacity for planning, management, and delivery of education."** The provider must deliver a functioning system *and* a functioning institution capable of using it. --- ## 2. Results Framework (The "Contract for Results") The Service Provider is responsible for delivering the following RBM hierarchy: * **Impact:** Improved Human Capital Development contributing to Cambodia's 2030 economic goals. * **Ultimate Outcome:** MoEYS utilizes evidence-based decision-making to improve the quality and equity of secondary education. * **Intermediate Outcome:** A comprehensive, secure, and sustainable EMIS is operational and utilized by 14,000+ schools and national administrators. --- ## 3. Detailed Scope of Work: The 4-Pillar Approach ### Pillar 1: Technical Architecture & Security (The Platform) The provider must architect a solution based on OpenEMIS that ensures data sovereignty and security. * **Core Tasks:** * Installation of OpenEMIS Core on local/cloud servers with **Role-Based Access Control (RBAC)**. * Implementation of **Two-Factor Authentication (2FA)** and **Web Application Firewalls (WAF)**. * Development of a **Mobile Application** for parents/teachers (attendance/behavior monitoring). * Ensure compliance with **TLS 1.3** and encryption standards. * **Key Deliverable:** A robust, tested system capable of handling 3.6 million student records with high availability. ### Pillar 2: Data Engineering & Analytics (The Insight) The value of EMIS lies in the data. The provider must transform raw data into actionable intelligence. * **Core Tasks:** * **Data Migration:** Cleanse and transfer data from legacy MoEYS applications. * **Data Warehousing:** Construct a warehouse for historical analysis and longitudinal reporting. * **Dashboarding:** Configure real-time dashboards for the 26 standard indicators (e.g., Enrollment Rates, Student Flow, Gender Parity, WASH facilities). * **SDG 4 Monitoring:** Align data structures with international reporting standards. * **Key Deliverable:** Functional OLAP cubes and customizable dashboards for DGPP. ### Pillar 3: Institutional Capacity Building (The People) Technology without users is failure. The provider must ensure sustainable skills transfer. * **Core Tasks:** * **Training of Trainers (ToT):** 12 DEMIS trainers. * **Technical Training:** 13 Administrators (Server/DB management) and 38 Officers. * **Analyst Training:** 12 DGPP officers trained in data interpretation and reporting. * **Support:** Establish a 24/7 Ticket-based Help Desk and Service Level Agreement (SLA). * **Key Deliverable:** A certified cadre of MoEYS staff capable of running the system post-project. ### Pillar 4: Strategy & Governance (The Framework) Ensuring the system outlives the project cycle. * **Core Tasks:** * Develop a **Strategic Plan for OpenEMIS Adoption**. * Create an M&E Framework aligned with the Education Sector Plan. * Facilitate policy development for regular data entry compliance. * **Key Deliverable:** Integrated legal and procedural frameworks for data governance. --- ## 4. Implementation Roadmap (36 Months) ### Phase 1: Inception & Setup (Months 0-6) * **Focus:** Needs Assessment, Gap Analysis, Hardware procurement, Server installation. * **Milestone:** Strategic Plan approved; Servers live. ### Phase 2: Migration & Customization (Months 6-16) * **Focus:** Migrating legacy data, configuring the 26 indicators, customizing the UI (Khmer/English). * **Milestone:** Data Warehouse operational; Mobile App launched. ### Phase 3: Capacity Building & Rollout (Months 12-30) * **Focus:** Training, expansion from 581 target schools to nationwide coverage, Help Desk operations. * **Milestone:** All training tiers completed; Dashboard utilization in policy meetings. ### Phase 4: Handover & Sustainability (Months 30-36) * **Focus:** Final audits, transfer of source code/keys, transition to internal MoEYS support. * **Milestone:** Full ownership transfer to MoEYS. --- ## 5. Performance Monitoring Indicators (PMIs) The Consulting Firm will be evaluated on the following SMART indicators: 1. **System Utilization:** % of target schools logging in weekly (Target: >90%). 2. **Data Integrity:** Accuracy rate of migrated historical data (Target: >98%). 3. **Capacity Retention:** % of trained staff passing certification exams (Target: 100%). 4. **Reporting Compliance:** Timely generation of the Annual Education Census via OpenEMIS. ## 6. Qualification Requirements * **Experience:** Minimum 7 years in nationwide EMIS delivery. * **Specific Expertise:** Proven implementation of UNESCO-sponsored OpenEMIS; Experience with ADB member countries. * **Team Composition:** Must include Project Managers, Data Architects, Security Specialists, and Education Planners.